Get in Touch With Us
Got a question about a CoinPoker promo code, spotted something that needs updating, or just want to tell us how your sign-up went? This page covers the best ways to reach the team behind this site and what happens once you do.
How to Reach Our Team
Email is the most reliable way to contact us. We read every message that comes in and aim to reply within two working days. You can write to us at [email protected].
A short note on what your message is about helps us route it to the right person and get back to you faster — whether that's a factual query about a bonus code, a correction, or general feedback on our coverage.
What You Can Get in Touch About
- Bonus code and offer questions — If a welcome bonus, matched deposit, or promo code mentioned on the site is unclear, or you want to confirm current terms before signing up, ask us.
- Corrections and updates — Bonus terms, clearing conditions, and rake structures at crypto poker sites change. If you notice something on this site that looks out of date, we want to hear about it.
- Content suggestions — If there's an angle on crypto poker, payout speed, or fairness testing you'd like us to look into, let us know.
- Partnership or editorial enquiries — If you represent an operator or affiliate programme and want to discuss working with us, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We can point you toward independent support resources, including the National Council on Problem Gambling helpline at 1-800-GAMBLER.
What Happens After You Send a Message
Every email is read by a person on our team — we don't rely on automated replies to stand in for a real answer. Our target turnaround is two working days, though it can run a little longer during busier periods.
If your question relates to a specific offer or bonus code covered elsewhere on the site, it may be quicker to check the relevant page first, since terms can change and we keep those pages updated as new information comes in. For readers also weighing up options beyond regulated US sites, our guide to non-GamStop casinos may be useful background too.
A Note on What We Cover
Our editorial ratings on offers from CoinPoker, Bovada, Ignition, and the other rooms reviewed on this site are based on research into publicly available terms, licensing information, and reported player experience — not on any payment for placement. If you've had a direct experience with an operator's bonus clearing, payout speed, or support that you think readers should know about, we're glad to hear it and will factor genuine feedback into future updates.
This site is intended for adults aged 21 and over. Online poker, including crypto poker, involves real financial risk — cryptocurrency values can move sharply, and no amount of skill removes the possibility of losing money. If gambling stops being fun or starts to feel like a problem, contact the National Council on Problem Gambling at 1-800-GAMBLER for free, confidential support.
Thank you for taking the time to visit. We look forward to hearing from you.